Effective Date: 1 May 2025
At Let’s Thrive Along, we are committed to delivering your gemstones safely and efficiently. This Shipping and Delivery Policy outlines the key details of our shipping practices for both domestic and international orders.
1. Shipping Coverage
We ship gemstones:
- Across India
- Internationally to selected countries
If your location is not available during checkout, please contact us for assistance.
2. Delivery Timelines
- Domestic Orders (India):
Estimated delivery within 5–10 business days from the date of dispatch. - International Orders:
Estimated delivery within 10–21 business days, depending on the destination and customs clearance.
Please note: These are estimated timelines and may vary based on courier performance, local holidays, or unforeseen events.
3. Shipping Charges
Shipping fees are calculated at checkout based on:
- Delivery location
- Weight and dimensions of the package
- Shipping service selected
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the buyer.
4. Order Tracking
- Once your order is dispatched, you will receive a tracking link via email or WhatsApp.
- You can track your order status in real-time through the courier’s website.
5. Packaging
We use secure and protective packaging to ensure gemstones reach you in perfect condition. All items are thoroughly inspected and safely packed before shipping.
6. Delays & Disruptions
While we aim for timely delivery, we are not liable for delays caused by:
- Weather conditions
- Courier company disruptions
- Customs clearance delays (for international orders)
- Incorrect or incomplete delivery addresses
7. Address Accuracy
Please ensure your shipping address and contact number are accurate and complete during checkout. We are not responsible for delivery issues arising from incorrect details provided by the customer.
8. Contact Us
For shipping-related queries, feel free to contact us:
📧 letsthrivealong@gmail.com
📱 WhatsApp: +49 162 2606993