Effective Date: 1 May 2025
Thank you for choosing Let’s Thrive Along for your astrology, numerology, and gemstone needs. Please review our cancellation and refund policy below:
1. Consultation Bookings
- All consultation bookings made through our website are non-refundable.
- Once a consultation is successfully booked and payment is completed, the amount is non-transferable and cannot be refunded under any circumstances.
- However, we allow rescheduling of appointments once, provided a minimum 24-hour notice is given before the scheduled consultation time.
- To request a reschedule, please contact us via WhatsApp at +49 162 2606993 or email us at letsthrivealong@gmail.com.
2. Gemstone Orders
- All gemstone purchases made through Let’s Thrive Along are final sale and non-returnable.
- We do not accept cancellations, returns, or refund requests for gemstones once an order has been confirmed and processed.
- Please make sure to review your order carefully before confirming the purchase.
3. Shipping Issues
- In the rare case of receiving a damaged or incorrect gemstone, customers must notify us within 48 hours of delivery with photo/video proof.
- We will evaluate each issue on a case-by-case basis and may offer a replacement at our sole discretion.
- We are not responsible for delays caused by courier services, customs clearance (for international shipments), or force majeure conditions.
4. Exceptions
We reserve the right to evaluate exceptional cases at our discretion. Any decision made by Let’s Thrive Along in such matters will be considered final.
5. Contact Us
If you have any questions or concerns regarding this policy, feel free to contact us:
📧 letsthrivealong@gmail.com
📱 WhatsApp: +49 162 2606993